Being injured is a distressing experience, but for individuals on a visa in Queensland, it can add additional layers of complexity. Navigating personal injury entitlements can be challenging, especially when unfamiliar with the local laws and regulations. In this blog, we will delve into the essential aspects of personal injury entitlements for visa holders in Queensland, shedding light on their rights and the options available to them. 

Rights of Visa Holders

Regardless of your immigration status, all individuals in Queensland, including visa holders, have certain rights in case of personal injury. These rights are protected under Australian law, aiming to ensure fairness and justice for everyone involved.  

Visa holders can pursue compensation claims for personal injuries caused by someone else’s negligence. The process and eligibility criteria are the same as those for Australian citizens and permanent residents. 

a) Workers’ Compensation

If a visa holder sustains an injury while working in Queensland, they may be entitled to workers’ compensation benefits. Workers’ compensation provides financial support to employees who suffer injuries or illnesses in the workplace. It covers medical expenses, lost wages, rehabilitation costs, and more. Visa holders are generally eligible for workers’ compensation benefits, as long as they were an employee at the time of the injury and the injury occurred in the course of their employment. They may also be entitled to claim for injuries sustained during their direct journey to or from their workplace.  

b) Motor Vehicle Accidents

Visa holders who are involved in motor vehicle accidents caused by another road user may also be entitled to compensation for their injuries. Queensland operates under a compulsory third-party insurance scheme, which provides coverage for personal injury claims arising from motor vehicle accidents. Visa holders can lodge a claim against the at-fault driver’s compulsory third-party insurer to seek compensation for medical expenses, lost income, and other related costs resulting from the accident.

c) Public Liability Claims

Visa holders injured due to someone else’s negligence in a public place, such as a shopping centre, supermarket, or park, can pursue public liability claims. These claims seek compensation for injuries, medical expenses, loss of income, and other damages caused by the negligence of a property owner or occupier.  

Effect on Visa

While it’s important to comply with the specific conditions of your visa, it’s equally important to understand that personal injury should not deter you from seeking the compensation you deserve. 

For instance, if you are a student visa holder and face a serious injury or illness that affects your ability to meet enrolment requirements, there are options available to ensure your visa remains valid while you recover. Education providers often have provisions for deferring or temporarily suspending studies under exceptional circumstances like personal injury. By reaching an agreement with your education provider, you can protect your visa status while focusing on your recovery. 

Furthermore, it’s crucial to notify the Department of Home Affairs about significant changes resulting from personal injury. By doing so, you can ensure that the department is aware of your situation and take appropriate steps to support you. The department understands that personal injuries can happen, and they will work with you and your education provider to find a reasonable solution that allows you to maintain your visa without unnecessary cancellation.


By seeking personal injury entitlements, you can access necessary medical treatment, compensation, and support while preserving your visa status. It’s encouraging to know that the Australian legal system and immigration policies are designed to protect individuals, regardless of their immigration status. So, if you have been injured in Queensland, don’t hesitate to explore your entitlements and seek the compensation you deserve with confidence. 

It is important for visa holders to be aware of the time limitations associated with personal injury claims. In Queensland, there are strict timeframes within which a claim must be lodged.  

Seeking legal advice from a knowledgeable professional can be crucial to navigate the complexities and ensure a fair outcome. A lawyer can guide visa holders through the legal process, ensuring their rights are protected and helping them pursue the compensation they deserve. 

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